Thousand Islands Bridge border crossing hours

Posted hours, U.S. side

The U.S. CBP wait-time feed publishes the hours for Alexandria Bay - Thousand Islands Bridge as 24 hrs/day. Source: CBP Border Wait Times feed, read 2026-10-20.

Port status when we read it: Open.

CBP port office hours

Source: CBP port page, read 2026-10-20. Page last modified Jan 02, 2026.

Crossings listed on the CBP port page

• Alexandria Bay (Thousand Island Bridge): Passenger Processing Phone Number: (315) 482-2261 Ext: 2014 Commercial/Cargo Processing Phone Number: (315) 482-2261 Ext: 5020 NEXUS & Global Entry Enrollment Center: (315) 482-2261 Ext: 5396 Hours of Operation: Commercial/Passenger Processing 24 hours a day, Seven Days Week Physical Address: 46735 Interstate Route 81 Alexandria Bay, NY 13607
• Watertown International Airport (KART): Private Aircraft Reporting: (315) 482-2261 ext. 2014, Two hours advanced notice required. Airport Phone Number: (315) 786-6002 Hours of Operation: 24-hours, Seven Days a Week Address: 22564 Airport Drive Dexter, NY 13634
• Other Service Contacts: U.S. Bureau of Census: (800) 549-0595 U.S. Fish and Wildlife Service: (716) 691-3635 U.S. Food and Drug Administration: (315) 482-5762 U.S. Citizenship & Immigration Services (USCIS): 1-800-375-5283 U.S. Department of State (U.S. Passport & Visa Questions): 1-888-407-4747 Veterinary Services Questions: (315) 482-2601 CBP.gov: Information about travel documents, border wait times, importing, exporting, border security, employment opportunities and more. CBP INFO Center: 877-CBP-5511 or (703) 526-4200 Small Boat/Pleasure Boat Reporting: 800-827-2851 or use the CBP ROAM app For general inquiries, the public can contact the CBP Alexandria Bay Port of Entry at (315) 482-2261
• Vehicle Export Reporting: Phone Number: (315) 482-2261 Ext: 5020 Operational Hours: 8:00 a.m. - 4:00 p.m. Monday – Friday Email Address: AlexBayExport@cbp.dhs.gov
• I-192 & I-212 Waivers – Biometric Appointments: Phone Number: (315) 482-2261 Ext: 2014 Operational Hours: 8:00 a.m. – 3:00 p.m. Monday – Thursday *Must have appointment* Documents should be submitted via Electronic Secured Adjudication Forms Environment (e-SAFE) prior to scheduling an appointment. USMCA (formerly Trade NAFTA) Appointments for L-1 and TN Processing TN’s and L-1s adjudications are strongly encouraged to apply during the work week hours, CBP may need to contact potential employer with questions regarding the application.

As written on the page. Source: CBP port page, read 2026-10-20.

Posted hours, Canadian side

CBSA office directory, last updated 2026-09-01. Source: CBSA office directory, read 2026-10-20.

Services listed by the CBSA

• EDI: Electronic Data Interchange
• HWY/B: Highway/Land Border Office
• DCO: Designated Commercial Office
• NEXUS/HWY: NEXUS/Highway
• EXPORT: Designated Export Reporting Office
• ELR/MANIFEST: Electronic Longroom - Manifest
• ELR/RELEASE: Electronic Longroom - Release

Source: CBSA office directory, read 2026-10-20.

Where and who to call

• U.S. port of entry: 46735 Interstate Route 81 Alexandria Bay, NY 13607 United States, phone +1 315-482-2065. This is the port-level address from the CBP port page and a port can contain several crossings. Source: CBP port page, read 2026-10-20.
• CBSA office: 860 Highway 137, Lansdowne, ON K0E 1L0. . Coordinates 44.348435, -75.984149. Source: CBSA office directory, read 2026-10-20.

What the feed says about operation

Lane counts in the CBP feed for Thousand Islands Bridge: passenger vehicles 8, pedestrians N/A, commercial 5. A maximum lane count says how many lanes the crossing has, not how many are open: the live panel shows lanes open right now. Details are on the lanes page. Source: CBP Border Wait Times feed, read 2026-10-20.

Seasonal and temporary changes

Hours change for construction, staffing and weather, and the agencies do not publish a seasonal schedule in the feeds we use. We show the hours exactly as each source states them, with the date we read them. If the live panel on the wait page shows the crossing closed, believe it over any posted hours.